{"id":36462,"date":"2024-01-14T11:16:08","date_gmt":"2024-01-14T11:16:08","guid":{"rendered":"https:\/\/skinstudio.ee\/taganemisoigus\/"},"modified":"2026-08-12T12:29:15","modified_gmt":"2026-08-12T12:29:15","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/skinstudio.ee\/en\/right-of-withdrawal\/","title":{"rendered":"Right of Withdrawal"},"content":{"rendered":"\t\t
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Right of Withdrawal <\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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All products purchased from the SkinStudio online store are subject to the right of withdrawal in
accordance with the legislation of the Republic of Estonia (Law of Obligations Act \u00a7 56).<\/p>

Return conditions:<\/span><\/h2>

\u2022 The customer has the right to withdraw from the purchase within 14 calendar days from the
date of receiving the order.
\u2022 To initiate a return, please send an email to info@skinstudio.ee<\/a>, including your order number,
the reason for the return, and, if necessary, a photo or video proving the issue.
\u2022 The returned product must be unused, undamaged, and in its original packaging.
\u2022 Return shipping costs are covered by the customer (up to a maximum of \u20ac10, pursuant to LOA \u00a7
194 section 4), except in cases where the return is due to a fault or defect (e.g. damaged
packaging, non-functioning dispenser, etc.).
\u2022 Skin Studio O\u00dc will refund the payment within 10 calendar days after receiving and inspecting
the returned item.<\/p>

Return restrictions:<\/span><\/h2>

For hygiene reasons, the following items are not eligible for return or exchange:<\/p>

\u2013 Arosha shaping products (e.g. bodysuits and leggings), if their individual packaging has been
opened.<\/p>

These items fall under the category of underwear and are in direct contact with the body, which
makes resale impossible.<\/p>

Please review the size chart carefully before placing your order.<\/p>

Complaints and feedback:<\/span><\/h2>

If you have any complaints regarding a product or service, please send an email to
info@skinstudio.ee<\/a> with the following information:<\/p>

\u2013 Order number
\u2013 Description of the issue
\u2013 Your contact details
\u2013 Photo or video (if applicable)<\/p>

We will review your message and get back to you within 3 working days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Taganemis\u00f5igus K\u00f5igile SkinStudio veebipoest ostetud toodetele kehtib tagastamis\u00f5igus vastavalt Eesti Vabariigiseadusandlusele (V\u00f5la\u00f5igusseadus \u00a7 56). Tagastamistingimused: \u2022 Kliendil on \u00f5igus ostust taganeda 14 kalendrip\u00e4eva jooksul alates tellimuse k\u00e4ttesaamisest.\u2022 Tagastamissoovist tuleb teavitada e-posti teel aadressil info@skinstudio.ee, m\u00e4rkidestellimuse numbri, tagastamise p\u00f5hjuse ning vajadusel lisades probleemi t\u00f5endava foto v\u00f5ivideo.\u2022 Tagastatav toode peab olema kasutamata, kahjustamata ja originaalpakendis.\u2022 Tagastamisega seotud saatmiskulud katab klient (maksimaalselt kuni 10 \u20ac, V\u00d5S \u00a7 194 lg 4),v\u00e4lja arvatud juhul, kui tagastus on p\u00f5hjustatud poe veast v\u00f5i defektist (nt kahjustatud pakend,mittet\u00f6\u00f6tav dosaator jms).\u2022 Skin Studio O\u00dc tagastab raha 10 kalendrip\u00e4eva jooksul p\u00e4rast tagastatud toote k\u00e4ttesaamist jakontrollimist. Tagastamise piirangud: H\u00fcgieenin\u00f5uete t\u00f5ttu ei kuulu tagastamisele ega vahetamisele j\u00e4rgmised tooted: \u2013 Arosha korrigeerivad tooted (nt bodid ja retuusid), kui nende individuaalne pakend on avatud. Need tooted kuuluvad aluspesu kategooriasse ja on vahetus kontaktis kehaga, mist\u00f5ttu ei olenende edasim\u00fc\u00fck enam v\u00f5imalik. Palume enne tellimist hoolikalt tutvuda suurustabeliga. Kaebused ja tagasiside: Kui teil on kaebusi toote v\u00f5i teeninduse kohta, palume saata e-kiri aadressile info@skinstudio.ee. Palun lisage: \u2013 Tellimuse number\u2013 Probleemi kirjeldus\u2013 Teie kontaktandmed\u2013 Foto v\u00f5i video (kui asjakohane) Vaatame teie p\u00f6\u00f6rdumise l\u00e4bi ning v\u00f5tame teiega \u00fchendust 3 t\u00f6\u00f6p\u00e4eva jooksul.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-36462","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/pages\/36462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/comments?post=36462"}],"version-history":[{"count":4,"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/pages\/36462\/revisions"}],"predecessor-version":[{"id":102730,"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/pages\/36462\/revisions\/102730"}],"wp:attachment":[{"href":"https:\/\/skinstudio.ee\/en\/wp-json\/wp\/v2\/media?parent=36462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}